Refund Policy

Thank you for shopping small with us! Please review our return handling requests before making your purchase.

We kindly accept returns in exchange for store credit only at this time. Returns will be accepted up to 14 days after the purchase date. Returns must be requested beforehand by contacting Kats Boutique at kats.swampscott@gmail.com. We want to make sure your shopping experience with us goes smoothly; communication is key!

All sale items are FINAL Sale. Returns must be sent in condition they came in including gift packaging. We reserve the right to not issue a refund if there are signs of damage. Return shipping is paid for by customer.

If in the case you receive a damaged or defective item, please contact us right away and we'll issue a refund and pay for return shipping.

We are not responsible for return packages lost or damaged in the mail. Therefore, we highly recommend that you use a trackable service such as USPS or UPS, and purchase insurance on high-value packages.

Returns can be sent to:
Kats Boutique
212 Humphrey Street
Swampscott, MA 09017